5.4. Post Implementation Reviews
A Post-Implementation Review (PIR) should be undertaken jointly by the procuring agency and NSW Treasury for all PPPs. PIR is a comprehensive feedback mechanism designed to assess project outcomes, collecting and utilising knowledge learned throughout a project to optimise the delivery and outputs of future projects.
The PIR of the project development, procurement process, initial contract execution and implementation should generally be initiated twelve months after operations have commenced, although it may be undertaken earlier. The PIR should specifically review:
• project formulation, objectives and appropriateness of project scope;
• design performance, including effectiveness of risk exposure/risk sharing;
• approval process;
• project delivery, including delivery time and budget performance;
• project operations, including service delivery and financing;
• functional competence of infrastructure, including networking and interfacing;
• industry, community and environmental management, including industrial relations;
• any non-competitive tender process through unsolicited proposal or direct negotiation (if applicable) (see section 3.6).
Any deviations from the NSW Guidelines should clearly be identified and justified in the PIR.
Service delivery performance and contractual compliance will also be reviewed regularly throughout the life of the contract by the responsible agency and, at least initially, by the Steering Committee.