12.2.3  Specific Services Specifications

(a)  Specific Services Specifications set out the detailed requirements for each particular Contracted Service and the additional requirements that need to be met when delivering such services, including that:

(i)  accommodation is provided during prescribed periods;

(ii)  all repair requests are addressed within set times;

(iii)  fire safety systems and equipment are appropriately maintained;

(iv)  lifts operate as intended;

(v)  appropriate equipment testing is undertaken; and

(vi)  cleaning is undertaken when and to the standard required.

(b)  With respect to maintenance, the Specific Services Specifications will specify a performance standard which will nominate the minimum maintenance and condition standards to be met. The private party will be granted flexibility in choosing a solution to meet these standards.39 Government will not dictate when work is to be carried out, although it will be entitled to refuse approval or require amendment where work may disrupt the provision of government's core services, or does not otherwise meet the requirements of the Services Specifications and project agreement.

(c)  The Contracted Services must be provided taking into account and so as to minimise interference with the delivery of the core services by government.

___________________________________________________________________________________________________

39  Government may require the private party to record its maintenance solution in an asset management plan which must be approved by government and complied with by the private party. See section 12.9.1 below.